CompetitionCO2BPublicly disclose information related to competition policy or anticompetitive acts by operators

Any information or report on anti-competitive behaviour becomes more relevant and useful when it is accessible to consumers and other operators.

Regulators systematically include this, or any other information related to new competition policies, in public communication.

Open access to such information enables the public to be informed while also fostering a more competitive environment.

Regulators must also include specific recommendations based competition-related inquiries in it their annual reports. Irrespective of the actual format, publicly available annual competition information improves market behaviour and increase consumer satisfaction.

Expected outcomes

  • Transparent information about competition policies and abuses is available to the wider public.
  • Operators and consumers are informed about new competition policies or related misconduct.
  • Anti-monopoly institutions have a better overview of competitive behaviour in the sector and can base decisions on proper evidence.
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Objective: Operators’ competition behaviour is audited through collected legal and contractual information
Target group:
Regulators, Service operators, Service clusters, Anti-monopoly institution, Civil society
Northern Europe
Oct 31, 2022


In the UK, the 2004-05 annual report of the Economic Regulator of Water Sector in England and Wales (OFWAT) promoted and informed consumers and operators about policies related to market competition.

  • From November 2005, customers who are likely to consume at least 50 megaliters of water a year will be able to purchase water from either their existing water undertaker or from a water supply licensee. It estimates that this facility will be available to around 2,200 customers, who in total spend approximately £200 million on water each year.
  • Companies will be able to apply for either a ‘retail’ license, which entitles the holder to purchase water from a water undertaker (called a wholesale supply) and to retail it to eligible customers; or a ‘combined’ license, which authorizes the holder to introduce water into a water undertaker’s supply system and retail it to eligible customers (a combined supply). Companies will be able to apply to OFWAT for a license from 1 August 2005.

Internal capacities needed and the role of partners

Communicating competition policies and related misconducts in annual reports requires a high level of communication and public relation skills, alongside a solid internal regulatory understanding of collected evidence.

Communication capacities are usually compensated for through support by external partners. Partners may include national institutions familiar with public reporting, research institutions, and development partners.

In some cases, consumer associations may also support this task. Once templated, such reports can be then completed annually by regulators without the need for external support.